Technical Program Manager - Observability

Reference: 14997 - San Mateo, CA

Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community.

Our vision is to build a platform that enables shared experiences among billions of users. This is what's known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. The breadth of opportunities, and the evolving demands of this first-of-its-kind platform, ensure that your avenues for growth are always expanding and flexible.

Join us and you'll usher in a new category of human interaction while solving exceptional challenges that you won't find anywhere else.

As a Technical Program Manager for Observability, you will build cross-functional technical programs for our engineering observability stack. You will drive the strategic directions of Roblox infrastructure and product monitoring, which will help improve reliability and performance. You will have the unique opportunity to be an early part of our team building out the large scale, end-to-end telemetry systems. This is a full-time position based at our headquarters in San Mateo, CA.
You are:
  • A technical leader with domain expertise in system and/or software engineering
  • 3+ years experiences in driving the build of large scale telemetry systems
  • Experienced with establishing work relationships across multi-disciplinary teams
  • Experienced with identifying critical technical problems and opportunities
  • Data driven strategic thinker who is capable of conveying ideas through detailed specs
  • Experienced with delivering end to end technical programs through effective roadmapping and reliable execution
  • Able to turn specific solutions into systems that benefit larger community in the long run
  • Able to work effectively in a fast pace environment with competing resources and priorities
  • Knowledgeable about user needs, scoping, planning, execution and delivery
  • An outstanding communicator both technical and program
  • A self starter with high degree of self direction and independent drive
  • Flexible around process, using process as a tool when it makes sense for a team
You will:
  • Build observability systems for Roblox development and user needs
  • Define problem space, collect user requirements and drive engineering teams to plan and ship large scale systems
  • Balance efficiency, performance, and priorities based on impact to the community and company's long-term goals
  • Align senior leadership and key stakeholders around program roadmap
  • Manage cross-functional programs end to end, focusing on what is best for long-term success
  • Unblock teams and enable them to stay true to top priorities
  • Enable engineering teams to reliably manage all project phases
  • Effectively use data driven approach to inform teams' direction
  • Manage dependencies across teams and components
  • Own measurement of success of programs
What you'll need to succeed at Roblox:
  • Domain expert in system or software engineering
  • Capability of establishing working relationships across multi-disciplinary teams
  • Strong problem solving skills
  • Strong communication skills
What will make your application stand out:
  • Technical depth
  • Problem solving skills
  • Communication effectiveness

You'll Love:
  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy
  • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
  • Onsite fitness center and fitness program credit
  • Annual CalTrain Go Pass
  • A Roblox Admin badge for your avatar